IT Support Services

GEEK-AID® provides complete IT support services for small and midsized businesses (SMBs). We offer emergency service response or scheduled appointments for proactive network maintenance service, equipment repairs and upgrades. Business technology changes rapidly, and our expert technicians have broad experience across varied industry sectors and operating systems. We can offer valuable insight and solutions to improve performance, save money and improve efficiency. Our full-service business IT support covers these issues, and more:

IT Support for Small Business

We understand that small business budgets don’t always include or warrant a dedicated full-time IT employee, and may attempt to handle minor IT issues on their own. As their business IT grows more complex, owners and managers need professional guidance and expertise to solve problems. GEEK-AID® IT support for small businesses is the perfect tech solution for many companies in this category. Our team of experts can provide all of your IT support, or work alongside an in-house employee as needed. The most common business service to outsource is IT services, and more than 37% of small companies outsource their IT. Technology evolves rapidly, and your business needs all the cost savings and IT strategies it can get to stay competitive. We will help you get the most from your existing equipment and suggest realistic solutions within your budget. Our consultants can show new ways to use what you already own, or explain the benefits, pros and cons of productivity suite options such as Office 365.

Convenient Helpdesk Options for IT Support in NYC

All our technicians are based in Manhattan, not located in overseas or national call centers. GEEK-AID® experts are nearby for onsite visits and emergency calls. We can frequently provide help-desk support sessions over the phone for the fast resolution of many common tech issues. Our technicians also can log in to a computer for a remote help session with an employee or department. This remote virtual option is helpful for work-from-home, traveling or field employees. Support can be scheduled for when your employee reaches their destination or another convenient time. IT support service options include hourly sessions or affordable monthly service contracts for:

IT 24/7 Support and Tech Services to Improve Productivity

GEEK-AID can provide 24/7 IT support for your business without the headache, expense and hassle of hiring and managing another full- or part-time employee. Our technicians are available around the clock, so you will no longer have to worry about covering IT issues while employees take sick or vacation days. You can save money by not having to pay the HR costs and mandatory benefits of an in-house employee.

Outsourced IT support can improve your operations by giving you access to tech experts who have first-hand experience with many different IT solutions in various industry sectors. Industry training and in-depth knowledge of how these products and systems interact can help you avoid unexpected system failures and unexpected recovery expenses. Updated and maintained IT systems are less likely to crash, helping you avoid costly downtime and lost productivity from technology issues. Here are more ways our business IT support services can help your company:

Contact GEEK-AID® today for complete small business IT support services.