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Business IT Solutions and IT Support Packages

GEEK-AID® has IT service package options to suit the needs of small and midsized businesses (SMBs) in every industry sector. As small businesses grow into midsized businesses, technology issues grow more complicated and take up valuable time. Company decision-makers must carefully consider the costs and benefits of hiring an in-house employee or outsourcing managed IT services. Our service packages include several models, and we can work with you to create a customized package that suits the unique needs of your business:

Small Business IT Services for Remote and Work-From-Home Employees

Many IT problems can be fixed remotely. GEEK-AID® offers unlimited remote IT support for one low monthly fee. Remote IT support can get your employee back to work quickly, usually within the hour. Employees contact our helpdesk directly for assistance with up to three pre-registered devices. Our technicians can solve problems over the phone or log on remotely through highly secure connections. We share the desktop with your employee and navigate through the problem until the issue is fully resolved. Some issues cannot be fixed remotely, and would incur a site visit charge. Here are some everyday IT issues that can be solved remotely:

Small Business IT Solutions: Managed IT Services

IT services are the most commonly outsourced service for SMBs. GEEK-AID® can provide all your tech and IT services for one predictable fee. Our model includes proactive service to avoid downtime and to reduce the number of service calls. As technology needs expand, business owners and managers may consider hiring a full- or part-time IT employee. Outsourcing IT services is a less expensive and more effective option than incurring the costs and headaches associated with hiring and managing another employee. You will gain access to an entire team of IT experts who are on-call 24/7. We can also supplement an existing IT department by handling everyday IT tasks so your in-house team can work on larger projects or specialized initiatives. These services are included in our managed IT service plan:

On-Demand IT Services and Support

Computer issues affect company productivity, performance, reputation and revenue, so we will work quickly to resolve your network issues. GEEK-AID® provides full-service business IT repairs and support at an hourly rate. Our licensed, insured and uniformed technicians arrive onsite for same-day or next-day service. On-demand customers are charged a one-hour minimum and then in 15-minute increments. Here are some frequent IT support issues we help with:

IT Project-Based Pricing

GEEK-AID can plan and complete special IT projects, IT mergers, IT for new office openings or IT for office relocations for your company. Our consultants can complete entire projects for your company or work alongside an in-house IT department on multifaceted projects. Call us for custom IT project pricing.

Special IT Service Rates for Startups and Non-Profits

New businesses and non-profits cannot always afford full-time IT specialists, but they still need expert support. GEEK-AID® can fill the role of an in-house expert and offers special pricing for your first year. We offer a 40% discount on service contracts during the first year a startup company is in operation or the first-year of a registered non-profit organization's service contract. Yearly managed service packages with predictable fees make budgeting easier. Here are some of the services we offer:

Contact GEEK-AID to discuss which IT service is right for your company. Click to view our current managed IT services pricing and IT service packages page.