Support for small and midsized organizations
IT Services for Nonprofits
Keep your staff and volunteers working with practical IT support, clearer technology costs, and a team to call when something goes wrong.
You don’t need an in-house IT employee to get organized technology support. GEEK-AID helps small and midsized nonprofits manage everyday systems while protecting the information people trust you with.
On-site visits in the NYC metro area. Remote service nationwide.
Eligible registered nonprofits
Ask about our 25% nonprofit discount
Registered nonprofits must provide proof of nonprofit tax ID and current IRS status. Eligibility, applicable rates, service scope, and terms are confirmed in your proposal.
- Support for staff and volunteers
- Maintenance and planning
- Clear recommendations
What can we help you with?
Practical Help for the Work Your Nonprofit Does Every Day
From a small administrative office to a team working across several locations, we help your technology support the people using it.
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Everyday IT support
Help with computers, email, printers, WiFi, and remote access, with explanations your team can understand.
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Staff and volunteer access
Set up appropriate access when people join, change responsibilities, or leave. Keep shared files from becoming shared with everyone.
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Cloud and collaboration
Organize business email, calendars, document sharing, and video meetings for staff, board members, and approved volunteers.
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Devices and maintenance
Review existing equipment, maintain covered systems, and plan replacements around useful life and budget.
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Fundraising system coordination
Help troubleshoot connections and access issues with your donor database, fundraising platform, or other software provider.
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Technology planning
Get input on IT budgets, project priorities, and the technology costs included in grant proposals.
Budget and technology planning
Make Technology Decisions with the Whole Cost in View
A discounted subscription is only useful if it fits the way your team works. We help you review tools, assess needs, and evaluate setup, support, and renewal costs before you commit.
Check nonprofit software offers
We can help you explore Microsoft and Google nonprofit programs and other appropriate options. Eligibility, available products, and renewal terms are set by each provider; discounts and grants aren’t guaranteed.
Plan what to keep and what to change
Identify duplicate subscriptions, equipment that can keep working, and upgrades worth prioritizing. A practical roadmap helps you explain IT spending to leadership and your board.
Security and responsible AI
Handle Donor, Staff, and Program Information with Care
Nonprofits may hold donor records, payment information, employee files, and sensitive information about the people they serve. Protection needs to cover everyday habits as well as technical settings.
Protect accounts and sharing
Review multifactor authentication, device updates, file permissions, and access for temporary staff and volunteers. Give people the access they need for their role.
Use AI with clear boundaries
Choose approved tools and define what staff may enter. Keep donor details, beneficiary records, and other confidential information out of unapproved AI services, and require people to review AI-generated work.
Advanced cybersecurity, backup, and AI work depend on the agreed service scope. Technology safeguards support your obligations; they don’t guarantee legal compliance.
Backup and continuity
Plan How Your Team Will Keep Working After an Interruption
A missing laptop, failed computer, or account compromise shouldn’t leave your organization guessing about its next step. We help you review what needs protection and how recovery will work.
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Review backup coverage
Identify essential email, documents, and supported cloud systems. Cloud file syncing alone isn’t a complete recovery plan.
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Test restoration
Agree on protected backup copies and restoration testing, with priorities for the systems your team relies on most.
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Know who to call
Document contacts, approvals, and communication steps for an outage. Confirm recovery expectations before an incident.
Questions from nonprofit teams
Get Clear Answers Before You Choose
We will help you understand the service options, eligibility requirements, and practical next steps.
Standard-rate planning reference. Nonprofit pricing is confirmed separately.
Can you support a nonprofit that doesn’t have an IT employee?
Yes. We can provide day-to-day support and technology guidance, working with your designated contact on approvals, priorities, and budget.
Do you provide on-site visits and remote service?
We can make on-site visits in the NYC metro area and provide remote service nationwide. Sometimes remote support is the fastest way to resolve an issue, even for an NYC office. We’ll confirm on-site coverage for your location.
Who qualifies for the nonprofit discount?
Registered nonprofits must provide proof of nonprofit tax ID and current IRS status. Eligibility, applicable rates, service scope, and terms are confirmed in your proposal. Ask us to confirm your organization’s eligibility before choosing a plan.
Can volunteers and board members get appropriate access?
We can help configure access based on each person’s role, including shared documents and approved remote work. Access should be reviewed when assignments change or someone leaves.
Can you help us evaluate nonprofit software discounts?
Yes. We can help review suitable programs and their technical requirements. Each vendor determines eligibility and terms, and its software charges are separate from GEEK-AID service fees.
Does the cost calculator include nonprofit discounts?
Use the calculator as a standard-rate planning reference. Ask GEEK-AID for a nonprofit proposal confirming your eligibility, covered seats, discount, and final costs.
Let’s Make Your Nonprofit’s Technology Easier to Manage
Tell us about your people, your systems, and what is getting in the way. We will help you identify practical next steps.