Amateur Computer Repairs are Risky. Hire IT Support Specialists!
We’ve all tried to repair things we think we can fix. Unfortunately, our confidence in our abilities sometimes exceeds the reality of the challenge at hand. Computer repairs and maintenance are some of the riskier tasks SMBs might attempt without sufficient knowledge or experience. The problem is that smaller businesses want to save money everywhere they can. Sometimes, this approach results in “pennywise but pound foolish” outcomes. They often find out too late that they are in over their heads.
DIY Computer Services Can Cost More Money and Make Matters Worse
Ironically, SMBs’ attempts at DIY repairs can end up costing more time and money than hiring PC experts. So here are some important things to consider before attempting to do it yourself:
- You Might Think You Know What You’re Doing – Our egos sometimes get in the way. By attempting to do computer repairs without expertise, you run the risk of getting stuck. If your system goes down and the repairs are beyond your knowledge, your business can go down, too. By the time you’ve added up the costs of time and effort wasted, the consequences are more costly than they would’ve been if you had hired a computer expert. Sometimes we just need to accept what we don’t know.
- Do You Have The Required Tools and Parts? – Computer repair is a specialized field. Once you remove the housing from your computer, do you know how to test, remove and replace hardware? Do you know how to safely work with your computer’s motherboard? If parts are required, do you have access to certified replacement parts? If you cannot answer “Yes” to these questions, you should be enlisting the help of professional IT support specialists.
- Will You Know If Your Computer is Beyond Repair? – Like everything in life, computers wear out. Every device has a different “life span,” and it is essential to know when to cease repairs and start replacements. All systems are different, but there is always a point when buying new hardware is the less expensive and more reliable option.
- Business-Paralyzing DIY Disasters – Every IT professional has had clients who have made computer problems much worse than they’d be if they had called them earlier. IT support specialists can test and troubleshoot the problems and clearly understand the issues at hand. They can more readily ascertain whether the problems are hardware- or software-related. Top computer experts will not get stuck in an endless trial-and-error cycle. Also, when they have completed their work, your computer will either be up and running or they will tell you why it can’t be repaired.
SMBs struggle with the IT issues related to operating their businesses. Many cannot justify hiring full-time IT staff and flinch before contacting an IT support service. However, the reality is that computer hardware repairs, software updates, cyber security and network connections are best maintained by IT experts. One of the best things about our new and expanded remote access work environment is that much of the analyses and repairs can be done remotely. However, some require immediate on-site attention to keep your business operational. In either case, professional help is the best choice for maintaining and repairing your devices and network.
SMBs Need IT Support Specialists
Unfortunately, most small to midsized businesses have neither the time nor the expertise to waste on most IT repairs. As we mentioned, tasks such as troubleshooting computer problems are difficult for employees without tech experience. Also, employees with non-IT-related jobs cannot be expected to be available at all hours to perform IT repairs.
Managed IT Services
Managed IT Services have become a vital 24/7 operation for small to midsized businesses. Your computers and all your networked devices must be regularly monitored and maintained. Also, established security protocols and defenses must be in place at all times. With the expanded use of remote and work-from-home employees, having a team of IT professionals to support your systems is vital for your business' smooth and cost-effective operation. An IT support team can devise IT-managed plans customized for your SMB and its unique needs. In addition, they can train your staff, update your software, reinstall operating systems, inspect, monitor and repair your hardware and provide iron-clad cyber security for all your devices and networks.
GEEK-AID® Computer and Network Support is a company that specializes in small business outsourced IT and customized Managed IT Services for small to midsized companies. GEEK-AID®'s team of experts is comprised of top specialists in different areas of IT services, serving clients onsite and remotely for Macs, PCs and all your connected devices. When your system is down, they will perform onsite computer repairs if required. And the GEEK-AID® team doesn't clock out at five o'clock on Friday. They are available to you 24/7, remotely or in-person, to ensure your computers, network and data stay healthy and secure. As your business grows, expands its network and adds more devices such as smart controls, smart devices, wireless access and remote access, your network's cybercrime vulnerability and need for cyber security will grow, too. In addition to maintaining the hardware, software and security, employee training and regular IT support must be ongoing. New users and new devices will require additional training to use those devices efficiently. Hardware and software installation and maintenance, repair, cyber security and network protection are all related and must be consistent and proactive.
Your SMBs system and every device connected to your network must be monitored and maintained. Call (877) GEEK-AID (877-433-5243) for the professional IT expertise required to keep your business systems running efficiently and securely. GEEK-AID will be there when you need them.