White Label Managed IT Services and Solutions for SMBs

Summary: This article explores the benefits of white label managed IT services for small businesses. Learn how outsourcing your IT department can be a cost-effective way to keep your SMB running efficiently and securely. Do you have trouble keeping up with the IT required to manage your computer system and network? Are you uncertain about whether you have enough cyber security in place? Do your employees have enough IT support? If you are unclear about any of these issues, you could benefit from managed IT services.

IT services are integral to running a company securely and efficiently, and most companies depend on stable and secure IT for their daily operations. However, smaller businesses often don’t have the budget for a dedicated IT department or employee, but still require readily available IT support. Fortunately, outsourcing your IT department is now an affordable reality.

White label managed IT service technicians act on behalf of your business to proactively manage and protect the network the way an in-house employee would, but for a fraction of the cost. Your employees and vendor-partners can feel confident that IT issues will be handled promptly and professionally so that network disruption and downtime are avoided or minimized.

Outsourcing IT Solutions for SMBs

Outsourcing IT solutions has become a viable option for SMBs needing IT support. Depending on your company’s needs, managed IT solutions provided by an external IT support company, also known as a Managed Service Provider (MSP), can include network, hardware, software and individual user support. You may also choose to outsource IT projects on a case-by-case basis, or have everything managed by the provider.

White Label Managed IT Services – Outsourcing IT Projects and Tasks

White label managed IT services enhance the quality of service provided by an MSP. Therefore, your IT concerns will always be addressed with the latest solutions and strategies available. White label managed IT allows businesses to augment their existing IT department by outsourcing specific projects and everyday IT tasks such as an IT help desk and other support functions. Your business’s employees and vendors need not know that a third party is providing the IT services. It is completely up to you whether to share that information with them.

Benefits of Outsourcing Your IT Department

There is no substitute for the depth of knowledge and experience IT professionals provide. They are armed with state-of-the-art solutions and product information to help support your company productivity. Here are some additional benefits of SMBs outsourcing IT solutions:

• Freedom to Focus on Your Core Business – If you are an SMB owner, you don’t have time to focus on IT issues unless there’s a problem. The flexibility to outsource IT projects allows small business owners to drive their businesses without distractions from IT problems that arise. It is almost impossible for an SMB to stay in sync with technological advancements when IT is not one of your core competencies.
• Cost Efficiency – The savings achieved by outsourcing your IT department are significant. Imagine if you had to invest in tools, training and software to prepare for and manage all IT issues. Network management is highly technical and requires years of training. If done incorrectly, the problems persist and productivity and network security suffers. However, outsourcing IT solutions to IT professionals does not require such an investment. They will already be armed with the hardware, software and network tools, providing your small business significant economies of scale while offering superior work. Also, managed IT services save money by avoiding wasted duplication or incompatible products. Outsourced IT can achieve lower costs and less waste and duplications.
• Employee Training – In addition to keeping your computer system up to date, outsourcing your IT department to IT experts can help train your employees in user best practices. Such training can and should be ongoing as technology evolves and your business grows. Employee adherence to codified training will help protect your data and keep your business operations running smoothly.
• Increased Cyber Security – The target landscape of cybercrime is constantly growing and changing. Cyberattacks have increased more than 400% over the past few years and continue to grow in intensity. Sophisticated attacks such as phishing and ransomware can be catastrophic for a small business and even lead to bankruptcy. Your business’s private data is its most precious commodity, and cyber security has become far too complex for non-IT professionals. As part of managed IT solutions, your company can be protected by up-to-the-minute cyber protections available to IT security experts. They can help protect your computer system and, in the event of a cyberattack, get your business operations up and running as quickly as possible. Familiarity with your network speeds attack discovery and shortens recovery.
• Expert Service 24/7 365 – Whether you start work at dawn, work late or in multiple time zones, few things are more frustrating than having computer malfunctions or failures get in your way. What do you do if you are on a deadline, working at night, and your IT fails? Outsourced IT for SMBs will come to the rescue. With an appropriate IT support plan, you can connect with your MSP anytime and from anywhere. Many IT issues can be resolved online. However, when online support is insufficient, your MSP can perform diagnostics and repairs on site.
• Improve Network Function – Even if all your hardware and software appear to be running smoothly, if your network isn’t optimized securely and at maximum speed and efficiency, company productivity is at risk. IT experts can improve network function. With IT professionals monitoring and servicing your network, hardware and connectivity issues and many network cyber events can be detected proactively and resolved before they cause productivity issues.

Conclusion

Whether you wish to outsource individual IT projects or outsource your IT department entirely, white label managed IT services can be a high-quality and cost-effective solution for keeping your SMB’s computer system and network running at optimum performance.